I.Q. Joe Privacy Policy
Mailing Address:
I.Q. Joe, LLC
Attn: Privacy Manager
29000 S. Western Ave.
Suite 304
Rancho Palos Verdes, CA 90275
All Customers and registered users can also contact us regarding our privacy policy via email at privacy@iqjoe.com.
This statement discloses the privacy practices for I.Q. Joe, LLC ("I.Q. Joe"). Because we are very sensitive to the privacy concerns of our users, we have precautions in place to protect the personal information that consumers provide. Please note that the practices of I.Q. Joe and its affiliates and agents with respect to data collected and used by I.Q. Joe in connection with this (zoommath.com) website and all other websites of I.Q. Joe with links to this policy (collectively, the "Site"), and I.Q. Joe products and services available or enabled via the Site ("Products and Services"), are governed by this online privacy policy ("Privacy Policy") as amended from time to time, and not the privacy policy in effect at the time the data was collected. Please regularly review our Privacy Policy. If you have objections about the Privacy Policy, you should immediately discontinue use of the Site and the Products and Services enabled by the Site and follow the procedure described in the section entitled "Updating Your Information."
Information Collected
I.Q. Joe asks you for information when you register as a customer; purchase one of our products; download free evaluation software, freeware, updates and upgrades, or white papers and manuals; order email newsletters; respond to a marketing campaign; fill out forms; or place orders on the zoommath.com website. We use the information we gather to improve and enhance the user experience on our Site and Products and Services, identify frequent visitors, and for the following purposes:
- to provide products, fulfill orders, or complete transactions;
- to inform you of product upgrades, updates, and renewal information;
- to share special offers, product announcements, and other new services; and
- to provide the appropriate level of support.
You may block future contact or opt-out of all communication by simply contacting us at the above address, or following an opt-out process that comes with some of these types of communications.
When you provide information on the "Tell A Friend" form to inform a freind or colleague via email of Zoom Math, we exclusively use this information internally to track the success of our word-of-mouth marketing.
We may email service notifications informing you about the status of your service orders or accounts, and to provide updates and technical notices. These messages are essential to maintaining your subscription and the functionality of our services, so there is no opt-out available for service notifications, and these messages cannot be blocked.
We adhere to strict best practices for email marketing and customer contact, and we insist that our business partners do so as well.
This Site contains links to other sites at which personal information is collected. In such instances, unless expressly provided to the contrary, the collection and use of your personal information will be governed by the privacy policy applicable to that site. Please note that I.Q. Joe is not responsible for the content or privacy practices of websites to which this Site or any other I.Q. Joe website may link. That privacy policy should identify the entity that is collecting your personal information.
Restricted Use of Information
I.Q. Joe may collect aggregate, nonidentifying statistical data about the use of the Products and Services and the Site, such as the number of downloads, types of Services used, how many users we receive daily, and the IP/Internet address of your computer. This information is collected in aggregate form, without identifying any user individually. I.Q. Joe may use this aggregate, nonidentifying statistical data for improving the Site and the Products and Services, providing more relevant experiences to our customers, and for statistical analysis.
I.Q. Joe restricts sharing the customer or registered user information you provide to our direct business partners who act on behalf of I.Q. Joe for the uses described above. There are other instances in which I.Q. Joe may divulge your personal information, such as where required by law, regulation, or litigation. I.Q. Joe may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.
Consumer and Registered User Choice
If you do not want I.Q. Joe to contact you or your organization for marketing purposes by email, postal mail, fax and/or phone, you may opt out by contacting our customer service, by sending an email, or writing to us at the above address.
Please note that we do not allow our customers to opt out of contact that is required for the functionality of this Site and our Products and Services.
Data Security
I.Q. Joe recognizes and appreciates the importance of responsible use of information collected on this Site and in connection with our Products and Services. Access to I.Q. Joe customer and registered user information is restricted to authorized personnel only. I.Q. Joe uses state-of-the-art security technology to protect this data. Credit card numbers are only used for payment processing and renewals, where applicable, and are never used or saved for marketing or other purposes.
Updating Your Information
Although I.Q. Joe does not provide access to your account information online at this time, we respect your legal rights regarding access to and correction and deletion of your personal information. If you are an I.Q. Joe customer or registered user and you wish to view, correct, or delete I.Q. Joe's information about you or your organization, or if you have comments, concerns, or objections regarding our Privacy Policy, you can contact our customer service by sending an email or writing to us at the above address. We welcome your input, and will review and address any and all such communication. Please include your name, address, Registration Key (as applicable), return phone number, and email address when you contact us.