Technical Issues
Need more help? Click your issue to get a more detailed answer.
How do I get Zoom Math?
To start with, click here for instructions.
My Zoom Math app got deleted.
Just re-install it and use the same registration key again.
I can’t find my registration key.
Click here and we’ll find it in our records.
Zoom Math runs slow.
Unfortunately, that’s normal.
I typed an equation and pressed Enter, and Zoom Math did nothing.
An equation like $x+2y=7$ isn’t a complete math problem, so Zoom Math will wait for you to type the next line of the math problem.
Zoom Math gave me an error message.
Click here to tell us what happened.
My calculator shuts off when I run Zoom Math.
If it shuts off before you can type anything, try changing the batteries. Otherwise, click here to report the error.
My calculator is acting crazy, and I’m not in Zoom Math.
Try resetting the calculator’s RAM.
I need to disable Zoom Math for a test.
Turn off the calculator. Hold down the left arrow key, right arrow key, and ON key, and then release all three keys. Press ZOOM.
When I press the APPS key, my calculator says APPS DISABLED.
To unlock apps again, connect your calculator to another calculator using the link cable, and transfer data. (It doesn’t matter what you transfer.)
I have a different question.
Click here to contact us.